Jenn G.
La Jolla, CA
Best Mechanic out there by far! I would never go anywhere else! You can trust that he wouldn't do any work that does not need to be done.
First of all, don't buy a 2003 Audi, but if you did and you need it fixed than Max is your guy! Or any car for that matter (I took my Audi and Honda). You wouldn't believe me if I told you how many times my Audi had broken down since January. I went to six different mechanics.. yep, SIX! Based on where I broke down and referrals. When I was towed into ProMasters that's where my search for a mechanic stopped. Max definitely has me as a life long customer now. Not only did he charge me a fraction of the price I paid for the same work somewhere else (boulevard automotive - don't' go there!) he explained everything and was very upfront about the part costs and what needed to be done and what didn't. He even stayed late while he had his ADORABLE daughter with him so I could have my car dropped off!
I sold the Audi since the car and I were both on the verge of another breakdown at this point. I bought a Honda from a private party and noticed the steering was bad. My bad car luck had followed me to the "Honda's run forever" new car! And it stopped with Max. He went above and beyond to help me keep the cost down and fix the problem. He not only kept my car over the weekend in order to try a few more times to save just the power steering pump but he searched out another pump during the weekend for so much cheaper and saved the day! I'd bet you anything you would not be able to find a honest mechanic who would put in that much work just to help you save costs. And when I say "save" I'm talking the difference of $1800 to $400...WOW!
Max is the BEST and extremely knowledgeable!!! I would refer him to anyone!
Chris T.
San Marcos, CA
Honest and reliability are very important when choosing a mechanic. Based on Yelp reviews, I decided to forgo the over priced Service B for our MB C300 and try ProMasters. I called and spoke to Max and he was helpful and up front with the pricing. He answered all my questions and was very thorough.
I made an appt and my wife dropped the car off in the morning and it was ready for pickup within a few hours. I followed up the next day with a phone call to confirm what work was actually performed other than the oil and filter, as it was not listed on the paperwork. He explained everything that was done and was happy to answer all of my questions.
All I can suggest is that they add a checklist to the final paperwork to let the customer know what was actually done.
Andrew E.
Berkeley, CA
Max is a very honest mechanic. I have been going to his shop for over 15 years. I live outside of the area now, but I still bring my cars to him when I'm in town. Before I buy a car, I drop it off at his shop so that he can check it out and tell me exactly what he thinks of it and its value.
I am very fortunate to have a mechanic that I trust.
Jay S.
San Francisco, CA
I was in a rush when I first wrote this. Here's what I actually had done at ProMasters:
Front and rear rotors and front brakes on a Mercedes ML using all Mercedes parts. Including labor it cost me about $670. This typically runs me $900-something dollars at the Mercedes dealership. Keep in mind that I have a friend there who gives me varying discounts, so Max may have saved me even more than this (as compared to the full price). All that and same day service on a last-minute appointment. I was very pleased.
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I was led here by the reviews on Yelp and they didn't let me down. Max seems like an honest and friendly guy and Michelle is super helpful as well. I've only been there once, but I was well taken care of and am looking forward to working with them again in the future!
